Build one evidence pack
Include URLs, handles, ad-library IDs, screenshots, timestamps, app publisher and the exact claim without exposing passwords.
This page is a decision worksheet built around a specific search task. It separates observable records, first-party wording and unresolved claims so the conclusion can be checked again after a material change.
Map the destination
Record redirect domains, final site, package ID, wallet address, bank descriptor or payment recipient.
Contact the payment provider
If money moved, use a verified number or app immediately and ask about available trace, dispute or security steps.
Report to the platform
Use the ad network, social account, app store or hosting provider route for impersonation, malware or fraud.
Use official Australian routes
Scamwatch collects scam intelligence; ReportCyber can support cybercrime reporting and recovery pathways.
Scamwatch reporting is not a police report
Choose the route that matches the harm. Financial loss, malware, identity theft and immediate danger may require different official contacts.
Questions this page resolves
What details matter most?
Exact URLs, accounts, times, payment destinations and the action requested by the scammer.
Should I delete messages?
Preserve them safely until evidence is recorded and accounts are secured.
Can I recover money by paying another service?
Be cautious of guaranteed recovery offers and never disclose wallet seeds or authentication codes.